Ma Luna

Boa noite, Meu pc está infectado, meu antivirus não funciona e minhas imagens não abrem e estão com a extensão que não conheço ytbn Podem me ajudar, não sei mais o que fazer, meu pc é novo e estou sem saber como agir. Aguardo atenção e gentileza de vocês. Grata, Ma Luna Segue abaixo o log do HijackThis Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 22:34:50, on 31/03/2021 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.18362.0001) Boot mode: Normal Running processes: C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\WINDOWS\SysWOW64\svchost.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\WINDOWS\SysWOW64\svchost.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe C:\Users\User\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\89.0.774.63\BHO\ie_to_edge_bho.dll O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe O4 - HKCU\..\Run: [OneDrive] "C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_B64B7D5D07784CD66F00CA43360BB68B] "C:\Users\User\AppData\Local\Yandex\YandexBrowser\Application\browser.exe" --shutdown-if-not-closed-by-system-restart O4 - HKCU\..\Run: [ZamTalk] C:\Program Files (x86)\ZamTalk\ZamTalk.exe O4 - HKCU\..\Run: [wbhiftzk] "C:\Users\User\ctbzjelz.exe" O4 - Startup: PalTalk.lnk = C:\Program Files (x86)\Paltalk Messenger\paltalk.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files (x86)\Paltalk Messenger\Paltalk.exe O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - AMD - C:\WINDOWS\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\atiesrxx.exe O23 - Service: @%SystemRoot%\system32\CredentialEnrollmentManager.exe,-100 (CredentialEnrollmentManagerUserSvc) - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: CredentialEnrollmentManagerUserSvc_2b013 - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) (GoogleChromeElevationService) - Google LLC - C:\Program Files\Google\Chrome\Application\89.0.4389.114\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\WINDOWS\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Componente de Segurança Bradesco (scpbradserv) - Scopus Soluções em TI Ltda - C:\Program Files (x86)\scpbrad\scpbradserv.exe O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing) O23 - Service: @firewallapi.dll,-50323 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @oem11.inf,%WirelessKB850NotificationSvcDisplayName%;Wireless Keyboard 850 Notification Service (WirelessKB850NotificationService) - Unknown owner - C:\WINDOWS\system32\WirelessKB850NotificationService.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Yandex.Browser Update Service (YandexBrowserService) - YANDEX LLC - C:\Program Files (x86)\Yandex\YandexBrowser\21.2.4.172\service_update.exe -- End of file - 10329 bytes