[Resolvido]Menu iniciar e barra de tarefas travam

[webmastergold]

Pessoal comprei um PC novo e chegou hj com winxp sp2 instalado.

A configuração da máquina é:

Core 2 Duo 2.3

2GB DDR2 Kingston

Placa mãe Intel

HD 400GB sata 2

Na grande maioria das vezes que tento acessar algum programa pelo Menu Iniciar ele fica travado e só consigo alternar entre os programas já abertos usando alt + tab. Fica assim um tempão depois volta ao normal.

Pesquisei no fórum e vi um tópico parecido em que foi aconselhado a fazer um log com o Hijack portanto segue meu log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:17:57, on 26/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe

C:\Arquivos de programas\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe

C:\Arquivos de programas\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\system32\VTTimer.exe

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\Arquivos de programas\Mozilla Firefox\firefox.exe

C:\WINDOWS\explorer.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\Arquivos de programas\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Arquivos de programas\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\ISUSPM.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [AVP] "C:\Arquivos de programas\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Arquivos de programas\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [LtMoh] C:\Arquivos de programas\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [s3Trayp] S3trayp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Estatísticas do Antivírus da Web - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1196102003609

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{6C57F3A9-2938-4CF9-BF88-653917041B0F}: NameServer = 10.1.1.1

O17 - HKLM\System\CCS\Services\Tcpip\..\{8794485B-153C-49F4-9AB1-8025066186CF}: NameServer = 10.1.1.1

O17 - HKLM\System\CCS\Services\Tcpip\..\{C3E1DB8D-06C4-4DC6-AEF1-C11EDD7EEC59}: NameServer = 10.1.1.1

O17 - HKLM\System\CCS\Services\Tcpip\..\{EF28F290-7D87-4572-B21B-131200557DE4}: NameServer = 10.1.1.1

O23 - Service: Adobe LM Service - Adobe Systems - C:\Arquivos de programas\Arquivos comuns\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 6255 bytes

Desde já agradeço qualquer ajuda que puder obter.

[webmastergold]

Problema resolvido!!!

Por incrível que pareça era o Windows Live Messenger... Instalei o ZoneAlarm Pro, atualizei o anti-spyware dele fiz o scan e ele detectou um trojan no Live Messenger!!!

Desinstalei o bicho, baixei novamente do site da Microsoft e ficou tudo resolvido.

[RenatoMejias]

Caso Resolvido.

Caso o autor queira a reabertura do tópico, envie uma MP com o link para um moderador da seção.