Naa Yoon

Emirates Airlines is committed to offering inclusive travel experiences, and its wheelchair assistance service reflects that dedication. Designed for passengers with reduced mobility or special physical needs, Emirates Wheelchair Assistance ensures comfort, ease, and dignity throughout the entire journey. Travelers can request wheelchair assistance while booking online, through the Emirates mobile app, or by contacting customer service directly. To guarantee availability and personalized support, it’s best to make the request at least 48 hours before departure. Once at the airport, trained staff are ready to assist with ticketing and check-in, ensuring a smooth and stress-free start to the journey. Emirates personnel also offer baggage assistance, including help with checking in personal mobility aids such as manual or electric wheelchairs, walkers, or scooters. These devices are transported free of charge and handled with utmost care to prevent damage. Upon arrival, mobility aids are returned promptly for immediate use. Passengers using Wheelchair Assistance benefit from priority boarding, allowing additional time to board the aircraft and get comfortably seated. In-flight, Emirates cabin crew are trained to support special mobility needs with discretion and respect, making the onboard experience safe and enjoyable. After landing, arrival assistance includes help with disembarking, passing through immigration and customs, and retrieving baggage. Emirates also offers responsive customer support to help manage special requests and provide up-to-date flight information. With Wheelchair Assistance, passengers can expect a smooth, respectful, and fully supported travel experience every step of the way.